Your broker is your advocate for insurance claims.

When you've suffered an insured loss, we're in your corner.

In an ideal world, you’d never need to file a claim because nothing would ever go wrong. But if or when something does, one of the benefits of placing your insurance through CJ Campbell is having our team of insurance professionals on your side through the claim process. You can be sure we will handle your situation with compassion, integrity and professionalism every step of the way.

Thankfully, it only takes a few minutes to submit a claim through us. We’ll just want to know who you are, what happened and when, plus what you’re claiming for. We’ll do all the paperwork and coordination with your insurer and follow up if necessary if anything needs attention along the way.

3 easy steps to making a claim during business hours:

  1. Call your insurance executive.
  2. Your broker will help you complete a claim request for your insurance company and file it for you with your insurer.
  3. Your broker will follow up with you to make sure you’ve heard from your company and that your claim is being dealt with appropriately.

Is your property being damaged as you read this?

Don’t wait to protect your property from further damage. Call PuroClean at 1-877-261-7876 right away. And tell them you are a CJ Campbell Insurance client. They can schedule the service you need to limit your damage. And in some cases, the work they do for you could be covered.

After hours claims

For after hours claims, you can call our main line (403-230-1521). Our phone system directory will connect you directly to the after hours claims lines for most of the insurers we represent. You can also find the phone numbers and email addresses for each insurance company we deal with in the chart below. Please let your insurance or account executive know you’ve had an after hours claim as soon as possible so that they can help manage your claim.

(including Aviva Elite)
Aviva Ovation 1-855-284-8211
Cansure 1-855-535-0554
Chubb 1-800-532-4822
Echelon Alberta  1-866-931-0570 BC  1-888-547-9229
Economical 1-800-607-2424
Hagerty Classic Auto 1-888-348-9369
Hagerty Marine 1-800-762-2628 #3
Intact (including Nordic) 1-866-464-2424
Peace Hills 1-800-272-5614
Premier Broker must contact for claims
RSA 1-800-319-9993
Travelers 1-800-661-5522
Tugo 1-800-663-0399
Wawanesa 1-844-929-2637
  • Shelley Thurber
    I have been dealing with this company since 2010. Keisha McCarthy has always been so professional, helpful, and timely with all of my insurance needs. I can't recommend CJ Campbell and Keisha enough!
    Shelley Thurber
  • Windy Acres
    Keisha has been great to deal with, always communicating with me in a timely manner and reminding me when I have missed something that needs attention. I wouldn't hesitate to recommend Keisha to friends and family.
    Windy Acres
  • Rick Green
    Thanks Christina at Club 1912 of CJ Campbell for the most thorough review of our insurance and bringing the specialty worldwide liability coverage to our attention, much appreciated! Club 1912 at CJ Campbell continues to help us feel protected with best in class products and fantastic service, thank you!
    Rick Green
  • Lara
    Fantastic service every time! Everyone is super helpful and knowledgeable and will get you the best deal on insurance.
  • Barrenechea
    Boun was incredibly helpful, and took care of all aspects for me including canceling my previous policy. I'd recommend her to anybody.
  • Alexandrea Currie-Bell
    We have worked with Boun at CJ Campbell for years. She has always been extremely helpful in assisting us, as well as helped us in a timely manner. I would 100% recommend her!
    Alexandrea Currie-Bell
  • Gemma B.
    I've been with this company for 10yrs and never had a problem. The staff are very helpful, especially Boun.
    Gemma B.
  • Andrea Patterson
    I’ve had the pleasure of now dealing with Boun a few times for my insurance needs and she is an absolute delight to talk to. I would definitely recommend dealing with CJ Campbell as I know of others who also use them and love the service they receive.
    Andrea Patterson
  • Arnel Rante
    They're very helpful.
    Arnel Rante
  • Russell Motha
    If you want to get the best service from them, you need to talk to Boun Chou at CJ Campbell, got the best rates across 12 different companies for my house and my car and the service was excellent.
    Russell Motha
  • Roxeen Willett
    We moved to Alberta almost 10 years ago from Ontario . We were recommended CJ Campbell for our insurance needs. This was the best decision. Jen and Anna Marie have always helped with any questions or concerns and have always treated us like we were their only clients. Never waited for answers always had time to call back asap with answers. Highly recommend switching to CJ Campbell. You wont be disappointed.
    Roxeen Willett
  • Jason Perras
    Great company to deal with. We are very happy to switch over from our previous company and they also saved us some money!
    Jason Perras
  • Theresa Hendricken
    My husband and myself have been with company for at least 25 years. They never disappoint always best rates.
    Theresa Hendricken
  • D K2
    5 star service. I have nothing but fantastic things to say about the exceptional service I received from Christina S. I can leave a voicemail or an email and I normally get a response within a 15 minute window (or sooner). She is prompt and concise when answering my questions. She has always given, in my opinion, good reliable advice. I would highly recommend dealing with the team at CJ Campbell.
    D K2
  • Jonathan Howlett
    Highly recommended and always delivers the best service for home and auto insurance. Able to navigate for best value, and listens to our needs.
    Jonathan Howlett
  • Sarah Korwin
    I had the pleasure of setting up my new auto and home insurance with CJ Campbell's Club 1912. They are very friendly and extremely detail oriented. They provided me with a quote immediately and the application process was seamless. They were able to provide me with better coverage and service than what I was getting for over a decade with my previous provider. I am so happy I was referred to CJ Campbell!
    Sarah Korwin
  • Alan Lawrence
    I am already a CJ Campbell client and have had my home and auto insurance with them for many years. I needed travel insurance to go to the US for surgery. Blue Cross nor RBC would provide health insurance. I spoke with Christina Sholter and explained my needs. She listened and set about finding me the coverage that I required. Christina was friendly, helpful, efficient and professional. Thank you Christina. I would highly recommend CJ Campbell as a solid company to go with for all your insurance needs
    Alan Lawrence
  • Melanie Morgan
    I cannot say enough good things about Natasha Hedin. She went above and beyond to help me with my insurance needs. She sent me all the information I needed within moments of asking. Natasha was very helpful and answered all my questions quick and concisely! She’s a great asset to your company for sure.
    Melanie Morgan
  • Sharman Donald
    We just recently made the switch from another broker over to CJ Campbell and have the pleasure of having Christina Sholter as our broker. For years we thought we were getting top notch service from our old broker but now after making the switch to Christina we soon realized that our older broker(s), I say it this way as we averaged 3 different brokers a year, made lots of errors when writing our policies. Christina took the time to thoroughly review our policies and then phone us with the mistakes that she found and what she recommended us do, with that she was able to save us some money on our policies. We would highly recommend Christina's service and CJ Campbell as your broker.
    Sharman Donald
  • Karen DeMarsh
    Christina S. was so fast at helping us get Insurance for our daughter and our NEW Car!! We have been with CJ Campbell for over 20 years & honestly it is people like Christina who are reason we are still there.
    Karen DeMarsh
  • Carla Lestinho
    Great company! Been there for 20 years and they’re always very accommodating and fast to serve, even with the pandemic.
    Carla Lestinho
  • Tom Morris
    I dealt with Natasha for some commercial auto insurance. Unfortunately due to the nature of what I'm hauling, we weren't able to make something work out but she still pointed me in the right direction and tried to help where possible. Thanks so much!
    Tom Morris
  • Melissa Geea
    Jennifer Mohler is absolutely outstanding. I was given Jen's contact information from a friend after moving to Calgary several months ago. Her professionalism and efficiency on finding me the best quote for auto is what led me to contact her again when I needed home insurance. She is very pleasant to work with as she is patient with explaining policies and has an eye for detail. Looking forward to dealing with Jen in the future!
    Melissa Geea
  • Cary Wood
    Christina has shared a wealth of information with me and I will deal with her on all aspects of my insurance needs. Thank you
    Cary Wood
  • Dom L
    I have been a client of C.J Campbell Insurance for over 16 years. I would like to express my gratitude to Joel White. Joel is absolutely amazing to work with. His professionalism, understanding and willingness to go above and beyond for clients is very commendable! When ever I have a question or if there is an issue he’s instantly working on how to resolve or answer my question. I highly recommend him for all your insurance needs.
    Dom L
  • Ken Moffatt
    My wife and I moved our insurance to CJ Campbell after Royal Bank started demanding annual payments from customers. We have been very happy for the past few years. Customer service is exceptional and staff work to help you get a fair deal. I would highly recommend CJ Campbell Insurance.
    Ken Moffatt
  • Roz F
    Every individual I've had contact with at CJ Campbell has been professional and prompt in their service. I'm guessing this is the reason this family owned business has been around for decades. If you require insurance, you won't be disappointed here.
    Roz F
  • Crystal Rapchuk
    Christina was very helpful and responded quickly to questions on my policy due to an emergency that occurred over the holidays. She helped me create a policy for my family as well and ensured that we are well taken care of. The service we received was amazing and very efficient.
    Crystal Rapchuk
  • Krista Mac
    I have been working with Christina Sholter over multiple matters and could not be happier with her response time, friendliness, professionalism and resolutions to any issues presented
    Krista Mac
  • Iris W
    As new clients of CJ Campbell, we are very pleased with the service and response from Christian Sholter. She is professional, pleasant, detailed, her response time turn around is quick and complete. She treats our insurance needs like her own. If you’re looking to have confidence in your insurance provider, Christina and the Club 1912 team would be our recommendation!